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Loaddata.bat Failing With ' SHARED_SERVICES_PRODUCT is null ' Error (Doc ID 2834783.1)

Last updated on SEPTEMBER 11, 2023

Applies to:

Hyperion Financial Close Management - Version 11.2.0.0.000 and later
Information in this document applies to any platform.

Symptoms

When attempting to run loaddata.bat, the following error occurs:

ERROR (From log)
-----------------------

EPMCSS-00001: Failed to initialize EPM Shared Services security instance. Component SYSTEM9/FOUNDATION_SERVICES_PRODUCT/SHARED_SERVICES_PRODUCT is null in EPM System Registry. Verify EPM System Registry configuration.
at com.hyperion.css.registry.RegistryManager.initRegistry(RegistryManager.java:146)
at com.hyperion.css.registry.RegistryManager.<init>(RegistryManager.java:122)
at com.hyperion.css.registry.RegistryManager.getInstance(RegistryManager.java:169)
at com.hyperion.css.CSSSystemFactory.getCSSMode(CSSSystemFactory.java:102)
at com.hyperion.css.CSSSystemFactory.getCSSSystem(CSSSystemFactory.java:71)
at com.hyperion.css.CSSSystem.initCSSSystem(CSSSystem.java:318)
at com.hyperion.css.CSSSystem.getInstance(CSSSystem.java:272)
at oracle.apps.epm.arm.batch.ARMBatchExecutor.sendServletRequest(ARMBatchExecutor.java:159)

Running data loads from the Web works without issue.

 

Changes

 Typically seen with new installs.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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