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HSF Service is not Starting after Applying a Web Logic Security Patch. Error: "HSF11975: Cannot connect to server. Server is not running or cannot be contacted." (Doc ID 2849874.1)

Last updated on FEBRUARY 28, 2022

Applies to:

Hyperion Strategic Finance - Version 11.1.2.4.002 and later
Information in this document applies to any platform.

Symptoms

Applied Weblogic Security patch 32052267 on the Windows HSF Server.  Patch is successfully applied to the Foundation Linux server where Essbase and Shared Services reside.

ERROR
-----------------------
HSF11975: Cannot connect to server. Server is not running or cannot be contacted.

Check the connection port number. The default port for the Oracle Strategic Finance, Fusion Edition server is port 7750. or contact your system administrator for the correct port number.



Changes

 Applied a web logic security patcb.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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