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Smartview Error "Unable To Connect To Provider" When Connecting To Essbase In Distributed EPM 11.2.x Environment (Doc ID 2860929.1)

Last updated on APRIL 08, 2022

Applies to:

Hyperion Essbase - Version and later
Information in this document applies to any platform.


When connecting with Smart View to Essbase in an EPM distributed environment users are getting error "Unable to connect to the Provider". Users are able to connect to Planning.

An error similar to the following is found in the apsserver.log:

Essbase Java API library version "" is different from Provider Services version "". A default configuration will have both Java API & provider from a same release and build.




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