Smartview Error "Unable To Connect To Provider" When Connecting To Essbase In Distributed EPM 11.2.x Environment
(Doc ID 2860929.1)
Last updated on MARCH 11, 2024
Applies to:
Hyperion Essbase - Version 11.1.2.4.046 to 11.1.2.4.049 [Release 11.1]Information in this document applies to any platform.
Symptoms
When connecting with Smart View to Essbase in an EPM 11.1.2.4 distributed environment users are getting error "Unable to connect to the Provider". Users are able to connect to Planning.
An error similar to the following is found in the apsserver.log:
Essbase Java API library version "11.1.2.4.026.013" is different from Provider Services version "11.1.2.4.043.22". A default configuration will have both Java API & provider from a same release and build.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |