Workspace Fails To Start Due To Error "EPMCSS-00004: Failed to initialize EPM Shared Services Security instance" (Doc ID 2881637.1)

Last updated on JULY 12, 2022

Applies to:

Symptoms

Not able to access Workspace.

Getting following errors in log files:
FoundationServices0.log:
...
<BEA-149231> <Unable to set the activation state to true for the application "WORKSPACE [Version=11.1.2.0]".
weblogic.application.ModuleException: EPMCSS-00004: Failed to initialize EPM Shared Services Security instance. Invalid Security configuration XML file. RootCause :Unexpected EOF. Verify EPM System Registry configuration.
...

Workspace.log:
...
[FoundationServices0] [NOTIFICATION] [00108] [oracle.bi.bifndnepm.workspace.config.RegistryConfig] [tid: 21] [userId: <anonymous>][APP: WORKSPACE] [partition-name: DOMAIN] [tenant-name: GLOBAL] [SRC_CLASS: com.oracle.workspace.config.RegistryConfig] [SRC_METHOD: initialize:214] There was an error parsing file java.lang.NullPointerException.[[
java.lang.NullPointerException

    
SharedServices_Security.log
...
[ERROR] [EPMCSS-00004] [oracle.EPMCSS.CSS] [tid: 147] [userId: <anonymous>] [APP: SHAREDSERVICES] [partition-name: DOMAIN] [tenant-name: GLOBAL] [SRC_CLASS: com.hyperion.css.common.xml.CSSDOMParser] [SRC_METHOD: parse] Failed to initialize EPM Shared Services Security instance. Invalid Security configuration XML file. RootCause :Unexpected EOF. Verify EPM System Registry configuration.

Changes

Cause

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