Crystal Ball Does Not Display and Stay in the Excel Ribbon
(Doc ID 2900760.1)
Last updated on OCTOBER 07, 2022
Applies to:Oracle Crystal Ball - Version 22.214.171.124.000 and later
Information in this document applies to any platform.
Crystal Ball does not show up in the ribbon.
When we go to File>Options>Addins>Manage>COM Addins>Go>Select Crystal Ball
Location: C:\Program Files\Oracle\Crystal Ball\Bin\SecureCBAddin.dll
Load Behavior: Not loaded. A runtime error occurred during the loading of the COM Add-in.
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