Cannot Read Properties of Undefined (Reading 'children') After Adding Filter On Org-Chart Plugin (Doc ID 2905222.1)

Last updated on JANUARY 08, 2023

Applies to:

Symptoms

Use Analytics Library Extensions Org Chart Plugin for DV to create the hierarchy of organization.

Get the following error after adding a filter.

ERROR
---------------------
ERROR: Error during non-accumulated event publishing: Cannot read properties of undefined (reading 'children')
TypeError: Cannot read properties of undefined (reading 'children')
at OrgChartViz._generateData (http://hostname:9502/dv/static/com-company-orgChartViz/1.0.0.1593697355214/orgChartViz.js:239:48)
at OrgChartViz._render (http://hostname:9502/dv/static/com-company-orgChartViz/1.0.0.1593697355214/orgChartViz.js:340:36)
at OrgChartViz.render (http://hostname:9502/dv/static/com-company-orgChartViz/1.0.0.1593697355214/orgChartViz.js:1461:18)
at le.onDataReady (http://hostname:9502/dv/static/report/1.0.0.9ee92ddd0377/report_base.js:49:5350)
at http://hostname:9502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:41:28624
at p.g (http://hostname:9502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:41:24996)
at t._publish (http://hostname:9502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:4:31727)
at t._publish (http://hostname:9502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:4:31455)
at t._publish (http://hostname:9502/dv/static/application/1.0.0.d0e20e5dd5e1/application.js:4:31455)

Cause

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