My Oracle Support Banner

OAS Components No Longer Start With (Doc ID 2905978.1)

Last updated on NOVEMBER 01, 2022

Applies to:

Oracle Analytics Server - Version 5.9.0 and later
Information in this document applies to any platform.


After addition of more RAM to the server box, and allocating additional RAM in the USER_MEM_ARGS,
All BI system components are failing to start on the first node on cluster only with following error messages
Starting obis1 (Original State:SHUTDOWN) ...

Received error message from Node Manager Server: [Server start command for OBIS server 'obis1' failed due to: [Unexpected exception from Plugin: java.lang. Runtime Exception: [BISecurity] [] [OBI-SEC-03109] Failed invoke BI-OPSS resource method "OPSS CredentialStore could not be initialised because of an error null".]. Please check Node Manager log and/or server 'obis1' log for detailed information.]. Please check Node Manager log for details.

Errors observed in the node manager logs:

Caused by: java.lang.OutOfMemoryError: Java heap space
at java.nio.HeapByteBuffer.<init>(
at java.nio.ByteBuffer.allocate(




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.