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HFM: Web Services Fail to Startup Properly after Upgrade: “Caused By: javax.naming.CommunicationException: simple bind failed” “Unexpected error: the trustAnchors parameter must be non-empty" (Doc ID 2909302.1)

Last updated on JULY 19, 2023

Applies to:

Hyperion Financial Management - Version and later
Information in this document applies to any platform.


HFM and FCM not accessible from Workspace after 11.2.8/11.2.10 upgrade when we have SSL enabled in weblogic security realm


 HFMWeb0.log shows errors during startup:

<Error> <HTTP> <> <HFMWeb0> <[ACTIVE] ExecuteThread: '42' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <> <[severity-value: 8] [rid: 0:1] [partition-id: 0] [partition-name: DOMAIN] > <BEA-101017> <[ServletContext@1711445124[app:FMADFWEB module:hfmadf path:null spec-version:3.1 version:]] Root cause of ServletException.
Caused By: oracle.igf.ids.IDSException: Operations error: entity= op=search mesg=   AdditionalInfo: LDAP Error 2 : simple bind failed: <LDAP SERVER>:<PORT>
Caused By: javax.naming.CommunicationException: simple bind failed: <LDAP SERVER>:<PORT> [Root exception is java.lang.RuntimeException: Unexpected error: the trustAnchors parameter must be non-empty




 Upgrade to 11.2.8+


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In this Document
 Update the Domain Configuration

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