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Essbase 21c: Unable to Start or Access Essbase Managed Server, Error in essbase_server1.log "The realm "myrealm" failed to be loaded" (Doc ID 2914116.1)

Last updated on MARCH 09, 2023

Applies to:

Hyperion Essbase - Version 21.1.0.0.0 and later
Essbase for OCI Marketplace - Version N/A and later
Information in this document applies to any platform.

Symptoms

During a restart of Essbase it appears to start but then hangs up. The status shows it running and the Weblogic Admin Console is accessible:

Name Type Machine Server / Deployment
---- ---- ------- -------------------
essbase_server1 Server <servername> RUNNING / ACTIVE
eas_server1 Server <servername> RUNNING / ACTIVE
AdminServer Server <servername> RUNNING / --NA--

After a short period of time, the Weblogic Admin Console also stops responding. When just Essbase is stopped, able to access it again.



Cause

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In this Document
Symptoms
Cause
Solution


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