Essbase: LDAP Users Unable to Login to Essbase with an SSL Enabled LDAP Provider (Doc ID 2915995.1)

Last updated on DECEMBER 16, 2022

Applies to:

Symptoms

SSL enabled LDAP users are unable to login to Essbase. Expanding on the Essbase Server node in the EAS Console gives the error:

1051742 Essbase user authentication by token failed against Shared Services EPMCAA-00333. Failed to authenticate user. Invalid credentials.

Below error messages were recorded after enabling debug/trace level logging:

Essbase.log:
Exception in thread "Thread-21" EPMCSS-00316: Failed to authenticate user <username> from user directory <LDAPServer>. Error executing query. simple bind failed: <LDAPServer>:<Port>. Enter valid credentials.

Shared Services Security Client log:
EPMCSS-07047: CACHE operation failed. Error executing query. RootCause : simple bind failed: <LDAPServer>:<Port>. Verify user directory configuration.

Native users are able to login.

Cause

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