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Smart View: Warning Message is not Displayed - "There is a new version ( ) available. Do you want to install it?" even when SMART_VIEW_DISPLAY_WARNING is Set to Yes (Doc ID 2916468.1)

Last updated on JANUARY 06, 2023

Applies to:

Hyperion Planning - Version to [Release 11.2]
Information in this document applies to any platform.


If SMART_VIEW_DISPLAY_WARNING property is set to Yes as system or application properties on Planning application, the following warning message should be displayed when connecting to the application with older Smart View versions.

The warning message appeared until Smart View, but the message does not appear even though it's Yes on Smart View versions and later.

 Warning message:

 There is a new version ( ) available. Do you want to install it?

 Click here to Install


  To perform the installation you must close all Microsoft Office applications, including Outlook.

  1. Click Cancel on "New Smart View Client version available" dialog

  2. Click Close on "Connection Manager" dialog

  3. Close Excel and all other open Microsoft Office applications.






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