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After Renewing SSL Certificates for OBIEE 12c, the NodeManager Fails with Error: Unknown key store identity alias or not a key entry alias (Doc ID 2916667.1)

Last updated on DECEMBER 21, 2022

Applies to:

Business Intelligence Server Enterprise Edition - Version to [Release 12g]
Information in this document applies to any platform.


On OBIEE 12c with SSL configured ...

On replacing the server certificate that was due to expire shortly, the Node Manager fails to start and the following error is observed in the Node Manager log file:

<INFO> <Loading identity key store: FileName=<keystore file name> ...
<SEVERE> <Fatal error in NodeManager server>
weblogic.nodemanager.common.ConfigException: Unknown key store identity alias or not a key entry alias: < alias >
at weblogic.nodemanager.server.SSLConfig.loadKeyStoreConfig(
at weblogic.nodemanager.server.SSLConfig.access$000(
at weblogic.nodemanager.server.SSLConfig$
at Method)
at weblogic.nodemanager.server.SSLConfig.<init>(
at weblogic.nodemanager.server.NMServer.<init>(
at weblogic.nodemanager.server.NMServer.main(
at weblogic.NodeManager.main(


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