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Random Agents Failing With '[nQSError: 77006] Oracle BI Presentation Server Error: Authentication failed' Error In OAS (Doc ID 2925914.1)

Last updated on MAY 16, 2024

Applies to:

Oracle Analytics Server - Version 2022 (6.4) and later
Information in this document applies to any platform.

Symptoms

Agents were running fine in OAS 5.9.

After migrated OAS from 5.9 to 6.4, some agents randomly fail with below errors. In some cases, upon retry they succeed.

1. Global Error: [nQSError: 77006] Oracle BI Presentation Server Error: Authentication failed.

2. [nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Soap in,vocation to security service failure. HTTP error code: '500'.
  Error Codes: UMSSP69Z
  Location: saw.security.BISecurityIdentityService.assertUser, saw.securitysubsystem.checkauth,enticationnextgen.runimpl, saw.securitysubsystem.checkauthentication, saw.delivers.rpc.getDeviceContent, saw.rpc.server.responder, saw.rpc.server,
  saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool,.socketrpcserver, saw.threads

 

Agents_issues.txt_xxxxxx
Error 1

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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