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EPM - FoundationServices Not Starting with Error "ORA-12514, TNS:listener does not currently know of service requested in connect descriptor" in FoundationServices Log File (Doc ID 2937724.1)

Last updated on APRIL 04, 2023

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

FoundationServices is not starting.

Error in start-FoundationServices0-out.log -
weblogic.application.ModuleException:
at weblogic.jdbc.module.JDBCModule.prepare(JDBCModule.java:327)
at weblogic.application.internal.flow.ModuleListenerInvoker.prepare(ModuleListenerInvoker.java:199)
at weblogic.application.internal.flow.DeploymentCallbackFlow$1.next(DeploymentCallbackFlow.java:517)
at weblogic.application.utils.StateMachineDriver.nextState(StateMachineDriver.java:52)
at weblogic.application.internal.flow.DeploymentCallbackFlow.prepare(DeploymentCallbackFlow.java:159)
Truncated. see log file for complete stacktrace
Caused By: weblogic.common.ResourceException: weblogic.common.ResourceException: Could not create pool connection. The DBMS driver exception was: Listener refused the connection with the following error:
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor
...............
Exception Description: Cannot acquire data source [java:/comp/env/jdbc/EPMSystemRegistry].
Internal Exception: javax.naming.LinkException: [Root exception is javax.naming.NameNotFoundException: Unable to resolve 'jdbc.EPMSystemRegistry'. Resolved 'jdbc'; remaining name 'EPMSystemRegistry']; Link Remaining Name: 'jdbc/EPMSystemRegistry'
at jsp_servlet._jsp._com._oracle._workspace.__repository.jspInit(__repository.java:90)
at weblogic.servlet.jsp.JspBase.init(JspBase.java:27)
at weblogic.servlet.internal.StubSecurityHelper$ServletInitAction.run(StubSecurityHelper.java:283)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
Truncated. see log file for complete stacktrace



Cause

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In this Document
Symptoms
Cause
Solution


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