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Unable To Save "Custom Knowledge" In DV After In Place Upgrade (Doc ID 2942055.1)

Last updated on APRIL 20, 2023

Applies to:

Oracle Analytics Server - Version 2022 (6.4) and later
Information in this document applies to any platform.

Symptoms

After upgrading OBIEE 12.2.1.4 TO OAS 6.4 in-place by following Introduction to Migrating and Upgrading to Oracle Analytics Server, BIServiceAdministrator role User is unable to create custom knowledge in DV and it errors out.

Steps to reproduce:

Sign In to /dv

Go-to Console from Navigation Bar in the left

Click on Reference Knowledge , Add Custom Knowledge (click, or drag and drop Excel/CSV file)

Below error message appears:

   

Changes

In-place upgrade from OBIEE 12.2.1.4 To OAS 6.4

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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