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Smartview Crashes or Hangs Intermittently (Doc ID 2955176.1)

Last updated on FEBRUARY 27, 2024

Applies to:

Hyperion Planning - Version and later
Oracle Enterprise Planning and Budgeting Cloud Service - Version N/A and later
Oracle Planning and Budgeting Cloud Service - Version N/A and later
Information in this document applies to any platform.


Excel is still freezing on user's PC's when using Smart View.
Cant access the rule and rule sets from Calculation Manager
Smart View - random crashes in Excel
Not able to log in or connect
Slow performance on the same Smart View retrieval but only sometimes
Same epmautomate script does not complete but only sometimes
Transfers->actions->open in Smart View does not work

Fiddler trace may show traffic from:

Antivirus software


Cloud storage services like

     MS one drive

     Google's similar program clientservices.googleapis

     Microsoft Teams presence.teams





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