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Hyperion Financial Management (HFM) Locking slower than expected, logs showing "Entity Locking Optimization OFF" (Doc ID 2955449.1)

Last updated on JUNE 14, 2023

Applies to:

Hyperion Financial Management - Version 11.2.0.0.000 and later
Information in this document applies to any platform.

Symptoms

 Unlocking Entities taking longer than expected.  Logs show:

 


[XFM] [TRACE:1] [EPMHFM-00000] [XFM] [ecid: ] [File: datahandlerserviceinternal.cpp] [Line: 5248] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <HOSTNAME>] [nwaddr: ] [errorCode: 0] [srcException: 0] [errType: 1] [dbUpdate: 1] [11.2.13.0.000.20] [[Entity Unlocking optimization OFF :]]
[XFM] [TRACE:1] [EPMHFM-00000] [XFM] [ecid: ] [File: datahandlerserviceinternal.cpp] [Line: 5307] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <HOSTNAME>] [nwaddr: ] [errorCode: 0] [srcException: 0] [errType: 1] [dbUpdate: 1] [11.2.13.0.000.20] [[Time taken to Unlock in milliseconds 523]]

 Expected log entries look like:

[XFM] [TRACE:1] [EPMHFM-00000] [XFM] [ecid: ] [File: datagridimpl.cpp] [Line: 9575] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <HOSTNAME>] [nwaddr: ] [errorCode: 0] [srcException: 0] [errType: 1] [dbUpdate: 1] [11.2.13.0.000.20] [[Entity UnLocking optimization ON :]]
[XFM] [TRACE:1] [EPMHFM-00000] [XFM] [ecid: ] [File: datagridimpl.cpp] [Line: 9641] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <HOSTNAME>] [nwaddr: ] [errorCode: 0] [srcException: 0] [errType: 1] [dbUpdate: 1] [11.2.13.0.000.20] [[Time taken to unlock in milliseconds 191]]

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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