Hyperion Financial Management (HFM) Application Error after rolling back patch 34952911: "EPMHFM-66054: The system was unable to find the Datasource process for application”
(Doc ID 2959928.1)
Last updated on OCTOBER 02, 2023
Applies to:
Hyperion Financial Management - Version 11.2.12.0.000 to 11.2.12.0.000 [Release 11.2]Information in this document applies to any platform.
Symptoms
Unable to access HFM application after rolling back <patch 34952911> or after rolling back HFM 11.2.14, pop-up error:
EPMHFM-66054: The system was unable to find the Datasource process for application
Oracle:
[XFM] [ERROR:1] [EPMHFM-07392] [XFM] [ecid: ] [File: XfmODBC.cpp] [Line: 234] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: ] [errorCode: 800402B5] [srcException: 0] [errType: 1] [dbUpdate: 2] [11.2.12.1.000.8] An unknown error occurred in an ODBC object. [[1 record: SQLSTATE = IM002; NATIVE ERROR = 0; MSG = [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified]]
[XFM] [ERROR:1] [EPMHFM-07406] [XFM] [ecid: ] [File: XfmODBC.cpp] [Line: 886] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: ] [errorCode: 800402C3] [srcException: 1] [errType: 1] [dbUpdate: 1] [11.2.12.1.000.8] An error occurred in creating an ODBC connection. [[IM002]]
[XFM] [ERROR:1] [EPMHFM-07406] [XFM] [ecid: ] [File: XfmODBC.cpp] [Line: 975] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: ] [errorCode: 800402C3] [srcException: 1] [errType: 1] [dbUpdate: 1] [11.2.12.1.000.8] An error occurred in creating an ODBC connection. [[Failed to create DB connection.]]
[XFM] [ERROR:1] [EPMHFM-07437] [XFM] [ecid: ] [File: XfmReadWriteMutex.cpp] [Line: 365] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: ] [errorCode: 800402D1] [srcException: 0] [errType: 1] [dbUpdate: 2] [11.2.12.1.000.8] An unexpected error occurred. [[CReadWriteMutex::PrepareToWrite() unexpected error.]]
[XFM] [ERROR:1] [EPMHFM-07406] [XFM] [ecid: ] [File: XfmODBC.cpp] [Line: 886] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: ] [errorCode: 800402C3] [srcException: 1] [errType: 1] [dbUpdate: 1] [11.2.12.1.000.8] An error occurred in creating an ODBC connection. [[IM002]]
[XFM] [ERROR:1] [EPMHFM-07406] [XFM] [ecid: ] [File: XfmODBC.cpp] [Line: 975] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: ] [errorCode: 800402C3] [srcException: 1] [errType: 1] [dbUpdate: 1] [11.2.12.1.000.8] An error occurred in creating an ODBC connection. [[Failed to create DB connection.]]
[XFM] [ERROR:1] [EPMHFM-07437] [XFM] [ecid: ] [File: XfmReadWriteMutex.cpp] [Line: 365] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: ] [errorCode: 800402D1] [srcException: 0] [errType: 1] [dbUpdate: 2] [11.2.12.1.000.8] An unexpected error occurred. [[CReadWriteMutex::PrepareToWrite() unexpected error.]]
MS SQL:
[XFM] [ERROR:1] [EPMHFM-07392] [XFM] [ecid: ] [File: XfmODBC.cpp] [Line: 234] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: [] [errorCode: 800402B5] [srcException: 0] [errType: 1] [dbUpdate: 2] [11.2.12.1.000.8] An unknown error occurred in an ODBC object. [[1 record: SQLSTATE = IM003; NATIVE ERROR = 160; MSG = Specified driver could not be loaded due to system error 126: The specified module could not be found. (Oracle FM 8.0 SQL Server Wire Protocol, D:\Oracle\Middleware\EPMSystem11R1\products\FinancialManagement\Server\ODBC\drivers\ARSQLS28.dll).]]
[XFM] [ERROR:1] [EPMHFM-07406] [XFM] [ecid: ] [File: XfmODBC.cpp] [Line: 886] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: [] [errorCode: 800402C3] [srcException: 1] [errType: 1] [dbUpdate: 1] [11.2.12.1.000.8] An error occurred in creating an ODBC connection. [[IM003]]
[XFM] [ERROR:1] [EPMHFM-07406] [XFM] [ecid: ] [File: XfmODBC.cpp] [Line: 975] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: [] [errorCode: 800402C3] [srcException: 1] [errType: 1] [dbUpdate: 1] [11.2.12.1.000.8] An error occurred in creating an ODBC connection. [[Failed to create DB connection.]]
[XFM] [ERROR:1] [EPMHFM-07437] [XFM] [ecid: ] [File: XfmReadWriteMutex.cpp] [Line: 365] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: [] [errorCode: 800402D1] [srcException: 0] [errType: 1] [dbUpdate: 2] [11.2.12.1.000.8] An unexpected error occurred. [[CReadWriteMutex::PrepareToWrite() unexpected error.]]
[XFM] [TRACE:1] [EPMHFM-00000] [XFM] [ecid: ] [File: c:\jenkins\workspace\hfm_11.2.12_rue_build\hfm\source\xfmdatasourceroot\xfmdatasource\xfmdatasource.cpp] [Line: 550] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: [] [errorCode: 0] [srcException: 0] [errType: 1] [dbUpdate: 2] [11.2.12.1.000.8] [[XDS: XFMDataSource process exiting with unknown exception ...]]
[XFM] [TRACE:1] [EPMHFM-00000] [XFM] [ecid: ] [File: c:\jenkins\workspace\hfm_11.2.12_rue_build\hfm\source\xfmdatasourceroot\xfmdatasource\xfmdatasource.cpp] [Line: 579] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: [] [errorCode: 0] [srcException: 0] [errType: 1] [dbUpdate: 2] [11.2.12.1.000.8] [[XDS: XFMDataSource process exiting now ...]]
[XFM] [ERROR:1] [EPMHFM-07406] [XFM] [ecid: ] [File: XfmODBC.cpp] [Line: 886] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: [] [errorCode: 800402C3] [srcException: 1] [errType: 1] [dbUpdate: 1] [11.2.12.1.000.8] An error occurred in creating an ODBC connection. [[IM003]]
[XFM] [ERROR:1] [EPMHFM-07406] [XFM] [ecid: ] [File: XfmODBC.cpp] [Line: 975] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: [] [errorCode: 800402C3] [srcException: 1] [errType: 1] [dbUpdate: 1] [11.2.12.1.000.8] An error occurred in creating an ODBC connection. [[Failed to create DB connection.]]
[XFM] [ERROR:1] [EPMHFM-07437] [XFM] [ecid: ] [File: XfmReadWriteMutex.cpp] [Line: 365] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: [] [errorCode: 800402D1] [srcException: 0] [errType: 1] [dbUpdate: 2] [11.2.12.1.000.8] An unexpected error occurred. [[CReadWriteMutex::PrepareToWrite() unexpected error.]]
[XFM] [TRACE:1] [EPMHFM-00000] [XFM] [ecid: ] [File: c:\jenkins\workspace\hfm_11.2.12_rue_build\hfm\source\xfmdatasourceroot\xfmdatasource\xfmdatasource.cpp] [Line: 550] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: [] [errorCode: 0] [srcException: 0] [errType: 1] [dbUpdate: 2] [11.2.12.1.000.8] [[XDS: XFMDataSource process exiting with unknown exception ...]]
[XFM] [TRACE:1] [EPMHFM-00000] [XFM] [ecid: ] [File: c:\jenkins\workspace\hfm_11.2.12_rue_build\hfm\source\xfmdatasourceroot\xfmdatasource\xfmdatasource.cpp] [Line: 579] [userId: ] [Msg arguments: ] [appName: <APPNAME>] [pid: ] [tid: ] [host: <SERVER>] [nwaddr: [] [errorCode: 0] [srcException: 0] [errType: 1] [dbUpdate: 2] [11.2.12.1.000.8] [[XDS: XFMDataSource process exiting now ...]]
Changes
Rolled back <patch 34952911> or rolled back from 11.2.14
Cause
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In this Document
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