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Analytics Page Does Not Load in OAS 2023 After Migrating a Snapshot From a Previous Release (Doc ID 2968327.1)

Last updated on AUGUST 31, 2023

Applies to:

Oracle Analytics Server - Version 2023 and later
Information in this document applies to any platform.

Symptoms

In order to migrate from OAS 5.9 to 2023, performed a fresh new OAS 2023 install on Windows 2019, applied latest CPU patches as per Doc ID 2832967.2 and imported a OAS 5.9 snapshot into new OAS 2023 environment as per steps in documentation.

Access of DV URL and login  as user weblogic works fast and  shows no issues.

However, accessing Analytics URL and subsequent login  takes a very long time and  Analytics home page never renders properly showing white screen instead, but never loading.

When navigate to Analytics Classic page from DV, it loads home page only partially. Most of the icons are missing and no menu is showing up.

 


Deleting imported snapshot, re-starting the services and clearing browser cache doesn't help to get OAS 2023 Analytics page to render properly in any browser.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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