My Oracle Support Banner

Essbase Adminstration Services (EAS) Console Error: "Login Failed" and "JPS-01048: Modifying of credential failed" (Doc ID 2978563.1)

Last updated on OCTOBER 04, 2023

Applies to:

Hyperion Essbase Administration Services - Version 11.1.2.4.046 and later
Information in this document applies to any platform.

Symptoms

When trying to login Essbase Server in EAS Console, getting "Login Failed" error.

Below error is in EssbaseAdminservices0.log :

[EssbaseAdminServices0] [ERROR] [ESSEAS-35505] [oracle.epm.essbase.eas] [tid: <tid>] [userId: <userid>] [ecid: <ecid>] [APP: EAS] [partition-name: DOMAIN] [tenant-name: GLOBAL] Following Exception occurred for user epmd_admin. Message exception is com.essbase.eas.server.dao.DataAccessException: JPS-01048: Modifying of credential failed. Reason oracle.security.jps.service.policystore.PolicyStoreException

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.