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HFM Running Task Doesn't Display All Tasks When Filtered by All Servers "The user ID was not found" "Connection could not be established" (Doc ID 2981436.1)

Last updated on OCTOBER 30, 2023

Applies to:

Hyperion Financial Management - Version 11.2.7.0.000 and later
Information in this document applies to any platform.

Symptoms

Not able to open "Running Task" view in HFM.

When selected "Running Task", the page is just spinning, After few minutes, other error pop-ups comes "Connection could not be established".

When reviewed ODL logs there are multiple repetitive errors "The user ID was not found. [[]] "

Changes

 Migration was performed from PROD to TEST. HFM Database was migrated.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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