My Oracle Support Banner

EPM 11.2.x - EPM Environment Having Performance Issues in Workspace When Logged in as "external" Users (Doc ID 3008758.1)

Last updated on MARCH 12, 2024

Applies to:

Hyperion BI+ - Version 11.2.8.0.000 and later
Information in this document applies to any platform.

Symptoms

EPM environment is slow and having performance issues when logged in as an external user.
No errors are seen in the browser.

The SharedServices_Security.log has the following error -

"LDAP response read timed out timeout"


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.