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EPM 11.2.15/Essbase 21c Failover Configuration Error "'Access to domain 'essbase_domain' for user 'epm_admin' denied" (Doc ID 3039377.1)

Last updated on AUGUST 05, 2024

Applies to:

Hyperion Essbase - Version 21.5.4.0.0 and later
Information in this document applies to any platform.

Symptoms

When starting Essbase 21c primary node in failover over setup below error is seen:
"Access to domain 'essbase_domain' for user 'epm_admin' denied"

jagent log error:
[essbase_server1] [ERROR] [] [oracle.JAGENT] [tid: <tid>] [userId: <user_name>] [ecid: <ecid>] [APP: ESSBASE] [partition-name: DOMAIN] [tenant-name: GLOBAL] [SRC_CLASS: oracle.epm.jagent.ha.persistence.entity.EssbaseJagentFailoverLeaseFacade] [SRC_METHOD: updateLease] Error occurred while acquiring the Essbase jagent failover lease
Internal Exception: java.sql.SQLRecoverableException: IO Error: Socket read interrupted
Error Code: 17002
Caused by: java.sql.SQLRecoverableException: IO Error: Socket read interrupted

Cause

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In this Document
Symptoms
Cause
Solution


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