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Hyperion Planning: Smart View Health Check Error 'Updating properties.xml File Failed' (Doc ID 3041691.1)

Last updated on SEPTEMBER 05, 2024

Applies to:

Hyperion Planning - Version 11.2.14.0.000 and later
Information in this document applies to any platform.

Symptoms

On using latest SV version, facing error:

Connection to Shared Service Provider Failed"
Error message:-The provider running at URL is not a Shared Service provider"

And when tried to update setting 'Enable to UI' option from Health check->WebView2 runtime, faced below error:

Updating properties.xml file failed @C:\Oracle\SmartView\cfg\properties.xml

Changes

 Recent environment Upgrade to 11.2.14

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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