Discoverer Plus/Viewer/Desktop Connections Fail with ORA-01017 Error After Applications Clone
Last updated on MARCH 28, 2018
Applies to:
Oracle Discoverer - Version 4.1.48.08 to 11.1.1.7.0 [Release 4.1 to 11g]Information in this document applies to any platform.
***Checked for relevance on 28-Mar-2018***
Symptoms
The Applications Instance is setup in Secure mode and has recently been cloned.
When attempting to connect to Discoverer Plus/Viewer or Desktop, the following error occurs:
ORA-1017: Invalid user name/password - Failed to connect to Database
The Discoverer and Oracle Applications environment were checked and the following were confirmed:
- The Oracle Applications Instance has recently been cloned.
- Autoconfig has been run and completed successfully.
- User can connect successfully to Oracle Applications.
- The Discoverer connection was working before the clone.
- Discoverer Desktop PC environment was recently updated.
Changes
The Oracle Applications Instance had recently been cloned and the PC environment was recently updated.
Cause
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