After Changing the Applications or SSO User Password, Login to Discoverer Fails with Invalid Username/Password Error (Doc ID 399449.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Discoverer - Version 4.1.48.08 to 10.1.2.2 [Release 4.1 to 10.1.2]
Information in this document applies to any platform.
***Checked for relevance on 28-Jan-2013***
***Checked for relevance on 28-Jul-2014***

Symptoms

When applications user changes their password in Oracle Applications E-Business Suite (E-BIS), subsequent log in to Discoverer Plus, Viewer, Desktop or Administrator fails with "Failed to connect to database - Unable to connect to Oracle Applications database: Invalid username/password".  This occurs even though the user has entered a valid username and password and only happens after the password was changed in E-Business Suite.

Changes

ATG Rollup 3 Patch was installed into EBS 11.5.10.2.  This patch automatically adds the "SIGNON_PASSWORD_CASE" profile option and sets it to "Case-Sensitive".  Following installation of this patch, users who have changed their password, may experience invalid username/password errors logging in to Discoverer.

Cause

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