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Opening Discoverer 10g/11g Shared Workbook Fails With "Item Not Found" Or "BIB-10310 Unknown Exception Occurred" Errors (Doc ID 402609.1)

Last updated on JUNE 30, 2017

Applies to:

Oracle Discoverer - Version 10.1.2.1 to 11.1.1.7.0 [Release 10.1.2 to 11g]
Information in this document applies to any platform.
***Checked for relevance on 30 Jun-17***

Symptoms

A Discoverer 10g/11g workbook has been shared and some users can access the workbook without issue.

However, other users can see the workbook but are unable to open it.
If the workbook is opened from Discoverer Viewer, it fails with error:

"Unable To Find Worksheet Requested"

 

"BIB-10310 Unknown exception occurred"



If the workbook is opened from Discoverer Plus (and Desktop), an error also occurs:

 "Item not found..."


The "Item not found" error occurs for every field in the worksheet.

Cause

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In this Document
Symptoms
Cause
Solution

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