My Oracle Support Banner

Contact With Backend Server Lost, OracleBI Discoverer Viewer Was Unable To Find The Necessary Data For Displaying The Results Of This Event. (Doc ID 412905.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

Oracle Discoverer - Version 10.1.2.0.2 to 10.1.2.3 [Release 10.1.2]
Information in this document applies to any platform.

Symptoms

An error message is displayed when opening a Discoverer workbook (Viewer or Plus) from the E-Business Suite homepage:


"An error has occurred while handling the event.See application log for more details.
OracleBI Discoverer Viewer was unable to find the necessary data for
displaying the results of this event. Please correct any errors and try again."

OR

"The application encountered an invalid state. Contact with backend server lost OracleBI Discoverer Viewer was unable to find the necessary data for displaying the results of this event. Please correct any errors and try again."

 

< $OH>/j2ee/OC4J_BI_Forms/application-deployments/discoverer/OC4J_BI_Forms_default_island_1/application.log has the following errors:

 

Changes

Using Discoverer with E-Business Suite running on a RAC database.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.