'Error logging in to HBR. Check your username and password and try again' In EAS With Planning 4.0.x (Doc ID 596680.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version: 4.0.0.0.00 to 4.0.2.2.00 - Release: 4.0 to 4.0
Information in this document applies to any platform.

Symptoms

"Error logging in to HBR. Check your username and password and try again" or "Null" error message when logging into the EAS console and trying to access Business Rules for use with Planning 4.0.x.

The Planning locations are not accessible.

Cause

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