No Groups Show Up After Selecting Refresh Key When Trying to Import Users for External Authentication in Hyperion Enterprise (Doc ID 597040.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Enterprise - Version: 6.3.0.0.00 and later   [Release: 6.3 and later ]
Hyperion Enterprise - Version: 6.3.0.0.00 and later    [Release: 6.3 and later]
Information in this document applies to any platform.

Symptoms

Setting up External Authentication in Hyperion Enterprise.
No groups show up after selecting the Refresh key when trying to import external users.

Cause

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