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Error: "An error occurred while trying to obtain a Reader/Writer lock" running Extended Analytics (Doc ID 597326.1)

Last updated on MAY 25, 2018

Applies to:

Hyperion Financial Management - Version 4.0.0.0.00 and later
Information in this document applies to any platform.
All Platforms

Symptoms

The message "An error occurred while trying to obtain a Reader/Writer lock" may appear when trying to start a new Extended Analytics extract in Hyperion Financial Management.

This message may be shown:

In addtion, the error message may refer to the file "DatabaseLocking.cpp" and mention the key word "HFM_LOCK_ACCESS".

 

 



Cause

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