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Financial Management Error: "Registered app is not active at the moment" In SSL-Enabled Environment (Doc ID 597451.1)

Last updated on MAY 25, 2018

Applies to:

Hyperion Financial Management - Version 4.1.1.0.00 to 9.3.1.4.00 [Release 4.1 to 9.3]
Microsoft Windows (32-bit)

Symptoms

In a SSL-enabled environment (where the HFM web interface is accessed with "https://..."), when clicking on an application name in HSS, the user receives an error:

Registered app is not active at the moment. Please consult your system administrator.

Changes

This issue might be triggered by enabling SSL in an environment which was previously configured and working.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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