My Oracle Support Banner

Financial Management Error: "Registered app is not active at the moment" In SSL-Enabled Environment (Doc ID 597451.1)

Last updated on MAY 25, 2018

Applies to:

Hyperion Financial Management - Version to [Release 4.1 to 9.3]
Microsoft Windows (32-bit)


In a SSL-enabled environment (where the HFM web interface is accessed with "https://..."), when clicking on an application name in HSS, the user receives an error:

Registered app is not active at the moment. Please consult your system administrator.


This issue might be triggered by enabling SSL in an environment which was previously configured and working.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.