Oracle Hyperion Enterprise Data Server: The 'SEND MESSAGE' Button Is Grayed Out (Doc ID 598289.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Enterprise - Version 6.0.0.0.00 and later
Information in this document applies to any platform.
***Checked for relevance on 13-12-2012***

Symptoms

The "SEND MESSAGE" button to send instant messages to the users that are logged on to the application is grayed out.
Receiving errors:"Error initializing Communication with Data server" and Error:"cannot open application" when the 'User Client Server' option within the DATA SERVER tab is selected.

Cause

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