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Unable to Refresh Hyperion Reports(HR) Report in Microsoft Word (Doc ID 599676.1)

Last updated on APRIL 27, 2020

Applies to:

Hyperion Reports - Version 7.2.0.0.00 to 7.2.5.2.00 [Release 7.2]
Information in this document applies to any platform.

Symptoms

You are unable to refresh Hyperion Reports reports in Microsoft Word.

You can import reports into Microsoft Word, but if the POV or report design changes in the report, selecting Refresh from the Smartview dropdown does not refresh the report in Microsoft Word.

Cause

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In this Document
Symptoms
Cause
Solution

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