Hyperion Planning Error "HTTP 500 Error" When Trying to Access Planning Web Logon Page (Doc ID 600800.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 3.3.1.0.00 to 3.5.1.0.07 [Release 3.3 to 3.5]
Information in this document applies to any platform.

Symptoms

Planning Web Logon page fails to open and the following error message is displayed:

HTTP 500 Error

Tomcat is running as an application and no other errors are displayed.

Cause

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