In Smartview 9.3.1 for Hyperion Planning 'Take Offline’ Option is Greyed Out

(Doc ID 605356.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version to [Release 9.3]
Information in this document applies to any platform.


The‘Take Offline’ option is greyed out in Smartview 9.3.1.

The issue can be reproduced with the following steps:

1. Create a form in Planning with ‘Unable Offline Usage’ checked.
2. Start excel and connect to Planning as a user with access to the form.
3. Navigate to Hyperion -> Forms and the ‘Take offline’ menu item is greyed out


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