In Smartview 9.3.1 for Hyperion Planning 'Take Offline’ Option is Greyed Out (Doc ID 605356.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version 9.3.1.0.00 to 9.3.1.1.00 [Release 9.3]
Information in this document applies to any platform.

Symptoms


The‘Take Offline’ option is greyed out in Smartview 9.3.1.

The issue can be reproduced with the following steps:

1. Create a form in Planning with ‘Unable Offline Usage’ checked.
2. Start excel and connect to Planning as a user with access to the form.
3. Navigate to Hyperion -> Forms and the ‘Take offline’ menu item is greyed out

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms