FDM Report Tries to Publish with "Error 212: Couldn't export PDF using font because characters referencing this font could not be represented with the character encoding" (Doc ID 729464.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Data Quality Management - Version: 9.2.0.0.00 to 11.1.1.0.00 - Release: 9.2 to 11.1
Information in this document applies to any platform.

Symptoms

When trying to publish a report to PDF, the following error is returned:

** Begin FDM Runtime Error Log Entry [2008-07-28-11:08:04]
-------------------------------------------------------------
ERROR:
Code......................................... -2147467259
Description.................................. ActiveReports PDF export DLL error
Error 212:Couldn't export PDF using font 'Times New Roman' because characters referencing this font could not be represented with the character encoding 'WinAnsiEncoding.'
Use:
MyPDFExportInstance.AcrobatVersion = 2
MyPDFExportInstance.SemiDelimitedNeverEmbedFonts = ""
Procedure.................................... clsAppServer.fPublishReport
Component.................................... upsAppSv
Version...................................... 931
Thread....................................... 5588

Cause

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