Error "Registered app is not active at the moment" when Accessing HFM Application in Shared Services (Doc ID 737405.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 4.1.0.0.00 to 9.3.1.4.00 [Release 4.1 to 9.3]
Microsoft Windows (32-bit)

Symptoms

Following error message appears after clicking on an Hyperion Financial Management (HFM) application name in Hyperion Shared Services (HSS):

Registered app is not active at the moment. Please consult your system administrator.

Cause

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