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When Attempting to Create Planning Application Via Classic Planning Administration, The Error “Authenticated Has Failed Using The Supplied Credentials” Occurs (Doc ID 738847.1)

Last updated on OCTOBER 28, 2019

Applies to:

Hyperion Planning - Version and later
All Platforms
***Checked for relevance on DD-Mon-YYYY***


When creating a Planning application via Classic Planning Administration, the user receives error “An error occurred while processing this Page”. The Hyperion Planning web application log displays the following:

“[2/22/08 17:02:03:818 EST] 00000035 HttpMethodDir I org.apache.commons.httpclient.HttpMethodDirector processWWWAuthChallenge Failure authenticating with NTLM <any realm>@<SERVERNAME>.com:443

[2/22/08 17:02:03:818 EST] 00000035 SystemOut O Exception in : Login

[2/22/08 17:02:03:818 EST] 00000035 SystemOut O com.hyperion.interop.lib.AuthenticationException: Authenticated has failed using the supplied credentials”


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