My Oracle Support Banner

When Attempting to Create Planning Application Via Classic Planning Administration, The Error “Authenticated Has Failed Using The Supplied Credentials” Occurs (Doc ID 738847.1)

Last updated on OCTOBER 28, 2019

Applies to:

Hyperion Planning - Version 9.3.3.0.xx and later
All Platforms
***Checked for relevance on DD-Mon-YYYY***

Symptoms

When creating a Planning application via Classic Planning Administration, the user receives error “An error occurred while processing this Page”. The Hyperion Planning web application log displays the following:

“[2/22/08 17:02:03:818 EST] 00000035 HttpMethodDir I org.apache.commons.httpclient.HttpMethodDirector processWWWAuthChallenge Failure authenticating with NTLM <any realm>@<SERVERNAME>.com:443

[2/22/08 17:02:03:818 EST] 00000035 SystemOut O Exception in : Login

[2/22/08 17:02:03:818 EST] 00000035 SystemOut O com.hyperion.interop.lib.AuthenticationException: Authenticated has failed using the supplied credentials”

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.