Error: "An Error Occurred" in generating the Provisioning Report in Shared Services for a Planning Application (Doc ID 742800.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version: 9.3.0.0.99 to 11.1.1.2.00 - Release: 9.3 to 11.1
Information in this document applies to any platform.

Symptoms

"An error occurred" message is displayed when the following steps are taken to run a provisioning report for a Planning Application.

1. Login to Shared Services
2. Go to Projects -->click on a Planning Application
3. Select a user -->select the Objects
NOTE: Available planning dimensions will be listed under "Available Objects".

NOTE: Select the dimension which has space in its name.
4. Click Run the report to get the PDF view
5. Go back to choose a different user/dimension --> Error occurs and the
available objects would not be displayed.

Cause

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