Can't Generate Financial Reporting (FR) Reports in Pdf Format After Upgrade from 9.3.1 (Doc ID 743198.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version: 9.0.1.0.00 to 11.1.1.0.00 - Release: 9.0 to 11.1
Hyperion Reports - Version: 2.0.1.0.00 to 7.2.5.2.00   [Release: 2.0 to 7.2]
Information in this document applies to any platform.

Symptoms

You have upgraded from 9.3.1 to Release 11.  Reports run correctly in HTML format in Workspace.  When you click the "PDF Format" icon in the toolbar to view the report in PDF format, you receive the message

"The webpage cannot be found."

Cause

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