FDM 11.1.1 Workbench Client -429 Active X Component Can't Create Object Error Upon Logon (Doc ID 743923.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion Financial Data Quality Management - Version 9.3.1.0.00 to 11.1.1.0.00 [Release 9.3 to 11.1]
Information in this document applies to any platform.

Symptoms

Receiving 429 - Active X component can't create object" error on Citrix.
Installed the FDM Workbench client on a Citrix Metaframe Presentation Server in a domain that is separate from the domain where the FDM Application Components have been installed. The Workbench successfully launches and connects to the FDM Application Server and displays the list of applications. Able to login to the application, however upon logon the following error is returned:

-429 "Active X Component Can't Create Object"

Click ok and another one of these messages is returned, then the POV, adapters, and menus are displayed.

Going into the machine profile returns the message again and the machine profile is empty.

Cause

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