Last updated on JULY 28, 2016
Applies to:Oracle Crystal Ball - Version 220.127.116.11.00 to 18.104.22.168.00 [Release 7.3]
Microsoft Windows (32-bit)
After downgrading to Oracle Crystal Ball 7.x.x from Oracle Crystal Ball 22.214.171.124.00 Oracle Crystal Ball will not load with Excel.
In Microsoft Excel COM Add-ins manager the load behavior for Oracle Crystal Ball states:
Error: "Not Loaded. A runtime error occurred during the loading of the COM Add-in."
Installing a prior release of Oracle Crystal Ball after already having loaded Oracle Crystal Ball 126.96.36.199.00.
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