Financial Reporting Error "java.io.FileNotFoundException error" When Viewing Report in PDF Format (Doc ID 747085.1)

Last updated on AUGUST 08, 2016

Applies to:

Hyperion BI+ - Version 9.0.1.0.00 to 11.1.1.3.00 [Release 9.0 to 11.1]
Microsoft Windows (32-bit)

Symptoms

When you try to view a Financial Reporting (FR) report in PDF format the following error message is displayed:

Error 500: Internal Server Error

Ghostscript is installed on the Print Server, and PDF has been enabled during configuration.

Changes

HKEY_LOCAL_MACHINE: SOFTWARE: Hyperion Solutions: Hyperion Reports: HReports: JVM: JVMOption2  was set to -Xmx1024m on the server.

Cause

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