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Financial Reporting Error " error" When Viewing Report in PDF Format (Doc ID 747085.1)

Last updated on MARCH 29, 2021

Applies to:

Hyperion BI+ - Version to [Release 9.0 to 11.1]
Microsoft Windows (32-bit)


When you try to view a Financial Reporting (FR) report in PDF format the following error message is displayed:

Error 500: Internal Server Error

Ghostscript is installed on the Print Server, and PDF has been enabled during configuration.


HKEY_LOCAL_MACHINE: SOFTWARE: Hyperion Solutions: Hyperion Reports: HReports: JVM: JVMOption2  was set to -Xmx1024m on the server.


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