My Oracle Support Banner

When Refreshing Security for Planning Getting the Following Error: "com.hyperion.planning.HspRuntimeException: Failed to synchronize users between Planning and Analytic services" (Doc ID 749337.1)

Last updated on APRIL 27, 2018

Applies to:

Hyperion Planning - Version 9.3.0.1.00 and later
Information in this document applies to any platform.

Symptoms

Error when refreshing security in Planning. Error: com.hyperion.planning.HspRuntimeException: Failed to synchronize users between Planning and Analytic services.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.