After Upgrade to Discoverer Desktop, Opening Workbook Fails With "An Error Occurred While Performing The Operation" and Crashes Discoverer (Doc ID 749980.1)

Last updated on APRIL 05, 2016

Applies to:

Oracle Discoverer - Version to [Release 10.1.2]
Information in this document applies to any platform.
***Checked for relevance on 05-APR-2016***


After upgrading any Discoverer Desktop 10.1.2 version prior to version (Patch, certain workbooks are failing to open.
When an attempt is made to open the workbook, a Windows exception/GPF type error occurs and
Discoverer Desktop shuts down with the following message:

"Oracle Discoverer Desktop has encountered a problem and needs to close.
We are sorry for the inconvenience...."

These same workbooks can be opened in Discoverer Plus or Viewer without error.
These workbooks also opened without error/problem when the Discoverer Desktop version

Other symptoms or errors that may be encountered are:

"An error occurred while attempting to perform the operation. The operation did
not complete successfully."

Crash or windows exception error


Applied/Installed Patch, <Patch 5983622>.


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