After Upgrade to Discoverer Desktop 10.1.2.3, Opening Workbook Fails With "An Error Occurred While Performing The Operation" and Crashes Discoverer (Doc ID 749980.1)

Last updated on APRIL 05, 2016

Applies to:

Oracle Discoverer - Version 10.1.2.3 to 10.1.2.3 [Release 10.1.2]
Information in this document applies to any platform.
***Checked for relevance on 05-APR-2016***

Symptoms

After upgrading any Discoverer Desktop 10.1.2 version prior to version 10.1.2.55.26 (Patch 10.1.2.3), certain workbooks are failing to open.
When an attempt is made to open the workbook, a Windows exception/GPF type error occurs and
Discoverer Desktop shuts down with the following message:

"Oracle Discoverer Desktop has encountered a problem and needs to close.
We are sorry for the inconvenience...."


These same workbooks can be opened in Discoverer Plus or Viewer without error.
These workbooks also opened without error/problem when the Discoverer Desktop version
was 10.1.2.45.46c.

Other symptoms or errors that may be encountered are:

"An error occurred while attempting to perform the operation. The operation did
not complete successfully."


Crash or windows exception error

Changes

Applied/Installed Patch 10.1.2.3, <Patch 5983622>.

Cause

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