Not Able to Configure Active Directory Authentication Provider Receive Com Object is Not Valid or Not Registered (Doc ID 750527.1)

Last updated on MARCH 08, 2017

Applies to:

Hyperion Financial Data Quality Management - Version: 9.3.1.0.01 - Release: 9.3

Information in this document applies to any platform.

Symptoms

On the production FDM Application Server, when the FDM Load Balance Configuration is opened, an error message is returned:

"Com Object is either not valid or not registered"

The Load Balance Config screen then opens and the user attempts to update the authentication provider listing by adding a new authentication provider. The authentication provider is successfully added and a logon test is successfully performed. The service id/password is entered on the general tab and then OK is clicked to save the changes and a second error is returned:

"Active X Control is not registered"

The config then closes.

Cause

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