Shared Services Web Application Fails to Start Causing Financial Management Cluster Selection to Hang (Doc ID 751522.1)

Last updated on AUGUST 01, 2016

Applies to:

Hyperion Financial Management - Version 9.3.1.0.00 to 9.3.1.0.00 [Release 9.3]
Information in this document applies to any platform.

Symptoms

Shared Services Web Application Windows service fails to start. If launched from the command line, the process hangs while trying to clear previously-scheduled actions. When Shared Services are not running it is not possible to logon to Workspace or open any Financial Management (HFM) applications in web interface or HFM Destop Client.

Changes

A Taskflow was created and scheduled.

Cause

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