My Oracle Support Banner

DRM Service Failed to Start with Error: "Could not create a JVM. Error: 'Class not registered'" (Doc ID 753751.1)

Last updated on AUGUST 19, 2021

Applies to:

Hyperion Data Relationship Management - Version and later
Information in this document applies to any platform.


Hyperion Data Relationship Management (DRM) Windows Service fail to start returning error below.

1. When DRM is in 'Mixed' authentication mode, the error displayed in the DRM Console Event Log is:

Error: "Exception Emdm_Exception with message 'Could not create a JVM. Error: 'Class not registered"


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.