Error "Internal Error Occurred" when Opening an Excel Workbook which Contains References to another Workbook (Doc ID 754429.1)

Last updated on JULY 28, 2016

Applies to:

Hyperion Planning - Version: 9.3.1.1.00 to 9.3.1.2.00 - Release: 9.3 to 9.3
Information in this document applies to any platform.
Issue is observed on machines with MS Excel and Smart View 9.3.1.1.02 installed.

Symptoms

Within MS Excel the pop up error "Internal Error Occurred" is displayed, when trying to open an Excel Workbook (*.xls file) which contains a reference to another Excel Workbook.

Cause

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